Call 1-800-ASK-USPS (1-800-275-8777) or TTY: 1-800-877-8339.

Theft, Fraud, or Waste by the USPS or a USPS Employee

• Filing an online complaint.
• Calling 1-888-USPS-OIG (1-888-877-7644)
• Finding more information about contacting the OIG.

Regarding this, who oversees the USPS?

The Postal Regulatory Commission

Additionally, how do I make a complaint to the post office? For online lodging of complaints and status update through website (Go to home page and click on Customer Complaints​ link, select option Register Your Complaint for lodging com​​plaint and select option Track your Complaint for knowing the position of the case.)

In this regard, who do I file a complaint with against USPS?

File a Complaint with the U.S. Postal Service

1. Use the USPS website's Email Us form.
2. Call 1-800-ASK-USPS (1-800-275-8777) or TTY: 1-800-877-8339.
3. Speak to the station manager (postmaster) at a local post office.
4. Contact the district the postal consumer and industry affairs office that handles questions for your district.

Does the post office take complaints seriously?

Complaints against a U.S. Postal Service (USPS) employee are easily filed online at the USPS website. For more serious concerns, such as potential theft or fraud, the USPS Office of the Inspector General takes the lead. The inspection service can also be contacted online.

Related Question Answers

Why is the USPS in financial trouble?

Why The U.S. Post Office Is In Trouble – 678,539 Employees And A $9.2 Billion Loss In 2020. The Postmaster General came under congressional fire this week for his potential plan to scrap two-day, first-class mail delivery and hike the cost of postage to make up for the billions of dollars in annual USPS losses.

Who is a postmasters boss?

The governors and the postmaster general elect the deputy postmaster general. The current officeholder is Louis DeJoy, who was appointed on June 15, 2020.

United States Postmaster General
Formation	1775
First holder	Benjamin Franklin
Deputy	Deputy Postmaster General
Salary	$303,460

Can you sue the Post Office for losing your package?

The sender or receiver of a USPS package can file a claim, but the original purchase receipt must be available. You can receive a refund for mail that is lost or never delivered to its final destination as long as the package is insured.

Is the USPS in debt?

The Postal Service has lost more than $78 billion in recent years, including $8.8 billion in 2019. It also has more than $150 billion in unfunded liabilities and debt — more than double its revenue of $71.1 billion in 2019.

Who chooses Postmaster General?

United States Postmaster General
Appointer	Board of Governors
Term length	No fixed term
Constituting instrument	39 U.S.C. § 203
Formation	1775

How do I get a live person at USPS customer service?

1 (800) 275-8777

How do I talk to a human at USPS?

To reach a live person in USPS customer service you can dial 1-800-275-8777 (1-800-ASK-USPS®) phone number. Live customer service is available on this phone from 8am to 8.30pm EST on Monday to Friday and from 8am to 6pm EST on Saturday. If above phone number doesn't work for you please try 1-800-222-1811.

Is it illegal for a mailman to not deliver mail?

We contacted the U.S. Postal Service. Ruiz said carriers may refuse to deliver mail to places they feel are unsafe or threatening, such as a home with a dangerous dog. However, the Postal Service is supposed to leave a written notice to residents if they stop deliveries, telling them where to pick up their mail.

How do I report someone opening my mail?

Report suspected mail losses to Postal Inspectors by calling 877-876-2455 or at

What information should be included in a letter of complaint?

What to include in a complaint letter

• describe your problem and the outcome you want.
• include key dates, such as when you purchased the goods or services and when the problem occurred.
• identify what action you've already taken to fix the problem and what you will do if you and the seller cannot resolve the problem.

How do I report not receiving mail?

Call USPS Postal Service Customer Service at (800) 275-8777 or contact your local Postal Service Consumer & Industry Contact office.

How do I make a complaint?

When you're going to complain, make sure that you follow these seven principles:

1. Be Specific About the Issue that You Want to Address.
2. Be Very Clear On What You Want to Achieve.
3. Make Sure that You're Complaining to the Right Person.
4. Take the Emotion Out of It.
5. Be Prepared.
6. Use the Sandwich Approach.

How do I register a complaint with CRM?

1. Enter Complaint Description (Right Side)
2. Enter Correct Mobile Number and email Address in Senders Address Part.
3. Finally Click on Register Button.
4. We can see Success Message in Top-Left Side – “Complaint ID Number 2000xxxxxxx Successfully Created.â€
5. Mail regarding the Complaint with Complaint ID will be sent to.

What happens if speed post is not delivered?

If item is not delivered to recipient then the mail will keep at Speed post office for 18 days. If item is not delivered delivered and full postage wasn't paid then the mail will keep at Speed post office for 18 days. If item is not delivered and custom charge is due then we will keep it for 21 days at post office.

Is USPS customer service 24 hours?

Self-service options are available 24/7 by calling 1-800-ASK-USPS (1-800-275-8777):

How do I email the postmaster general?

How Do I Email The Postmaster General? We're in the digital age, and almost anyone can be reached through email. The postmaster general's contact is , but as the Chief Executive Officer of a company with a 640,000-person workforce, she's probably inundated with new messages.

How can I contact speed post?

1. General Manager (Operations)​
2. Centre For Excellence in Postal Technology.
3. Mysore, Karnataka, 570010.
4. E-mail : .

What can I do if my mail is being tampered with?

If you think your mail has been stolen, notify the Postal Inspector at 877-876-2455 or at the USPS Office of the Inspector General website at It's also best to file a claim as quickly as possible.