1 sending us a cancellation request e-mail at ; or 10.3. 2 contacting us at (011) 369 4000. 10.4 If you ask us to cancel your policy immediately we will credit your MultiChoice account with the pro-rata premium for the period cancellation date to the end of your current month.

Just so, how do I claim on my DStv Insurance?

Visit Self Service on dstv.co.za – My Decoders or Insurance dashboard – and select the DStv decoder(s) you want to insure. WhatsApp DStv on 060 060 3788 and select “Insure your decoder†SMS the word INSURE to 32445 and DStv agents will call you back.

Subsequently, question is, does DStv have Insurance? Enjoy uninterrupted entertainment come rain or shine with DStv Device insurance. Our policy covers your decoder for wear and tear, technical, mechanical or electrical malfunction as well as total loss or damage to your decoder due to fire, lightning, floods, explosions, theft and attempted theft. Read more.

Beside above, how do I check my DStv Insurance?

Open the MyDStv App on your mobile device. Sign in with your account details. Select Insurance on the dashboard. WhatsApp DStv on 060 060 3788.

How do I cancel my Multichoice membership?

Call or visit any of the nearest call centres and get assisted by a qualified customer care agent who will offer you a DStv cancellation form that you need to fill. Sign up with the Connect ID and do it. In case you need to reconnect the package, you can still do it at any point.

Related Question Answers

What happens if I don't pay my DStv?

The customer will forfeit the offer in the event of short payment. For disconnected customers, the customer will remain disconnected if no full payment is received and active customers will remain in their current package. 21. I am currently enjoying another offer on my DStv subscription.

What is DStv debt waiver?

The DStv Subscription Waiver insurance policy allows DStv customers to gift their loved ones a 12 month prepaid DStv subscription in the event of their passing at no cost to their loved ones. You can choose a DStv Premium, Compact Plus, Compact, Family or Access subscription waiver policy.

How do I contact DStv call center?

Save our number +234 9082368533, on your mobile device.

Is DStv paid in advance or arrears?

“The different amount this month also caters for the updates to price lock – previously, the hardware portion of your price lock instalment was billed in arrears, now it is billed in advance.â€

How do I cancel Showmax on DStv self service?

Select “My Products†Select your DStv package. Click “Link Showmax†on the Showmax banner.

You can cancel Showmax as an Add on Product on the DStv Self-Service website by:

1. Selecting “My Productsâ€
2. Selecting “Cancel Subscriptionâ€
3. Confirming “Cancellation†by clicking next.

How long is DStv decoder warranty?

All our new decoders come with a 12-month warranty from date of purchase. We do, however, recommend that you get insurance for your decoder to cover it for mechanical or electrical fault and loss or damage caused by theft, fire, lightning or explosion.

How do you insure a decoder?

1. Self Service. self service.
2. DStv App. Visit the DStv app.
3. WhatsApp. Say "hello" to DStv on WhatsApp after adding us on 0600603788. Type "Main Menu" Type "insure" Type "1" to insure your decoder. Type "1" to accept your quote and agree to the T's and C's. Return to the main menu to insure your additional decoders.

Does DStv have funeral cover?

A DStv Family Funeral Policy will cover you and 5 additional family members (Spouse & Children) up to R20 000 each in the unfortunate event of your and their passing. You will receive the cash pay-out in the unfortunate event of your loved ones' passing to help you with the family funeral arrangements.

What is the waiting period for funeral cover?

What is the Funeral Plus Plan waiting period? 6 months waiting period for all covered lives for death due to natural causes.

How much is Showmax per month?

The standard Showmax plan remains R99 per month, while Showmax Pro costs R445 and Showmax Pro mobile remains pegged at R225 per month.

What is DStv access fee?

DStv access fee is an extra charge paid besides your DStv subscription to access more channels without upgrading your subscription. It lets you watch your favorite shows without the burden of increased fees for the month. International and premium content are charged the DStv access fee.

What can I replace DStv with?

Paid alternatives to DSTv Supersport

• Openview. Openview is an excellent choice for you if you would like to avoid the hassle of monthly fees.
• Fubo TV. Fubo is an official platform that includes a seven-day free trial.
• StarSat. StarSat is another subscriber option that works a lot like DSTv.

What is DStv self service number?

View your account balance by logging into Self Service or using our mobile app. Dial *120*68584# and follow the prompts. Call us on 083 900 3788 or 011 289 2222 without having to speak to an agent.

What are DStv rewards?

What is Rewards? Earn rewards just for being part of the DStv family. Join Rewards for free and raise your star level from Starter to Rising Star, right up to Super Star and Legend. Each level comes with its own awesome rewards, challenges and exclusive competitions that you'll love.

How do I cancel my DStv subscription in South Africa?

Looking to cancel your DStv subscription online? Follow the procedure below:

1. Open your Internet browser.
2. Go to the DStv Eazy portal.
3. Sign in to your account.
4. Select an account.
5. Click “Add or Change†in the account page.
6. Follow instructions to Cancel your account.
7. Press Confirm.

How do I clear DStv errors?

Pay your account, and if it is paid phone Multichoice at 012 422 2222 to clear the error, or you can clear the error yourself by dialling *120*68584# and following the prompts on your smartphone display.

How do I contact DStv Zambia?

To get started, save our number +255 677 666 111 , then make sure to have your Smartcard Number & Surname ready. Then, simply say Hi and follow the prompts!

How do I cancel Showmax?

1. Sign in on the Showmax website.
2. Select My Account on the top menu bar under your username.
3. Select Manage Subscription.
4. Select Cancel Subscription.

How do I contact DStv Uganda?

Save our number +256 781600091, on your mobile device.

How do I check my DStv balance on my phone?

It is quick and easy to check your DStv account balance on your mobile phone.

1. dial *120*68584#
2. Select option 1.
3. Your DStv account balance will appear on the screen.

How do I pay DStv with capitec app?

Pay your DStv anywhere 24/7

1. Choose Transact.
2. Choose Payments.
3. Enter your secret Remote PIN to sign in.
4. Choose Add Beneficiary at the bottom of the screen.
5. Choose Capitec-registered.
6. Enter DStv.
7. Choose the correct account (Box Office DStv or Multichoice DStv)
8. Enter your DStv account number.

How do I activate Showmax on DStv premium?

For DStv Premium customers

1. Login to your account here at
2. Locate the Showmax banner on your account dashboard.
3. Click 'Activate'.
4. You'll be prompted to create a Showmax account – click Create Account. If you already have a Showmax account, just sign in and start watching.

What is NMS insurance?

NMS Insurance Services (SA) Limited (“NMSISâ€) is an authorised Financial Services Provider, Company Registration number 2005/026017/06, FAIS Licence number 48754. NMSIS is authorised to give advice and provide intermediary services on the following products: • Short-term insurance - Personal lines.

What is the DStv WhatsApp number?

Using DStv's WhatsApp number 060 060 3788 (the official account for DStv South Africa), you can get step-by-step basic help from DStv for everything from clearing errors, to resetting or updating your preferences, getting updates on the Rewards Programme, and changing your package.